Shipping policy

At Crossform, we want your shopping experience to be simple, smooth, and reliable. Once you place an order, our team works to prepare and dispatch your products as quickly as possible.

Order Processing

All orders are processed after the order has been successfully placed and confirmed. Please allow 1–3 business days for your order to be processed and prepared for shipment.

During busy periods, sales, new collection launches, or holidays, processing may take a little longer than usual. We appreciate your patience and will keep you updated whenever possible.

Delivery Time

After your order has been dispatched, delivery time depends on your location and the shipping service being used.

Estimated delivery times will be provided at checkout or communicated with your order confirmation. Delivery times are estimates and may vary due to weather, public holidays, courier delays, incorrect address information, or other circumstances outside our control.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed during the checkout process before you complete your purchase.

From time to time, Crossform may offer free shipping promotions or special delivery offers. Any applicable promotion will be clearly mentioned on our website.

Order Tracking

Once your order has been shipped, tracking information may be provided through the contact details you submitted during checkout.

You can use the tracking information to monitor the progress of your shipment and estimated delivery status.